Reviews

We're interested in hearing about your experience. Submit your own testimonial by filling out our Customer Survey.

  • "Best buying experience I have had in a long time. My salesperson Matt guided my through the whole process, which was effortless. One word of advice: Buy one size/model bigger than you think you can handle!"

    Overall Rating:
    Dale T - Rochester, NY
  • "Rochester Harley Davidson has been a great experince I would highly recommend them to anyone"

    Overall Rating:
    Satisfied Customer - Geneva, NY
  • "I have personal bought numerous parts from your dealer ship and every time I get it faster than if I had orderd it online and best of all there is no shipping to pay! Your sales staff are always helpful with all my dirt bike questions and needs."

    Overall Rating:
    Jeffrey E - Caledonia, NY
  • "Recently my ignition module went. As my bike is my sole means of transportation this was a big problem for me. Joe in service, understood the issue and got me back on the road till the part came in. Losing my bike, even for a day, is a major problem. When the part finally came in, Joe got the bike in the shop and I was back on the road in an hour. That's old-school service. Thanks Joe."

    Overall Rating:
    Satisfied Customer - Rochester, NY
  • "I bought my husband an electra glide for his 50th. Jim was incredibly patient with all of my questions and accommodated us when our bike didn't come in on time-since Harley's production schedule has been cut. We wound up getting the ultra instead of the classic and are very pleased with the bike!!!"

    Overall Rating:
    Satisfied Customer - Macedon, NY
  • "After my initial purchase of a Keeway 250cc at CycleStop, (Which, incidently was a great experience) I soon found myself longing for a larger more powerful bike. Matt helped me through my indecision and choice-making, which resulted in my Final Choice...a Yamaha V-Star 650. I absolutely LOVE this bike, and I thank Matt for helping me make a choice that was right for my income, skill and needs. The Service Department always goes the full mile in every way, and it's good to know their expertise is backing up my purchase. You can buy "cheaper" but in the long run "cheap" can't hold a candle to knowledge and competence, both of which this dealership has in every way. Just ask around and you'll find out that CycleStop is the most respected and most often chosen dealership in the area."

    Overall Rating:
    Dale D - Rochester
  • "This recent purchase marks the 10th motorcycle for me. That is to say I have a good amount of motorcycle dealership interaction. The sales staff take their time to answer questions and illustrate further to clarify any outstanding concerns. No pressure rather an easy environment to look and just get comfortable. That alone will make your purchase experience a very positive one ! Parts staff are prompt and have the time tested experience to know what you may not know to assure the best fit the first time around. No repeat back to the store because of improper purchase. I definately enjoy the accessory department inside also. There is a nice assortment of Harley garb for all ages and styles to fit nearly every type of rider. From hard core to the suttle. Being new to Harley, I am very pleased with the purchase thus far knowing that I am being supported by such a knowledgable staff from all aspects of my riding experience. Thank you Cycle Stop for making my riding that much more enjoyable!"

    Overall Rating:
    Shawn B - Rochester, NY
Displaying 41 - 47 of 47